Violence in nursing

Guess you have heard or read about this already... isn't it scary? Should never be but happens all the time and more then we think and believe.. not only at home when a daughter is psychologically harm her mother just with words and look. Most time we hear about this sad thing when they came to happen in nursing homes, where old people try to stay as good as they can till death comes and takes them home to heaven or so... No excuses... this should be or is the thinking of the most, but is it so easy? 
As a nurse do I know that one time, all of us nurses meet a patient, a old people who makes us angry and we have to fight hard not to harm them... you wonder why... well sometimes there seems no reason just... a feeling you get when you see someone.. like on the street, when you meet someone you directly know you don't like him... but on the street you can go on, change the sides..like that but when you are a nurse.. officially everyone has to be treat equal... no matter if you like him or her or not... well that's a god point and important to remember and keep in mind...  but actually in real life a big challenge sometimes... because those people you nursing are very near to you, not only physically also .. you know.. they come in your private zone... it's not comfortable to let in someone you don't want to, but we have to, it's part of the job.

But then... there is another side to look at...
What brings staff to harm someone, they never thought would do...
Those old people can act like children.. they can be lazy, don't listen to what you say or explain, can be stubborn, can lie to you, be mad at you without a reason, be offended because they have to do something they can but are to lazy to do... they can be dissatisfied with themselves but instead of seeing this they curse on you... and then you have not much time to work for them but some of them just "need" much more time then they really need -to do the things they have to do, but just because they feel like that... Or you try to give them positive advice but they refuse to take it, or you try to build them up, but they don't give a fuck about that... and all the sexual harassment you get of them... some know very well what they do (and I don't say it's a lie that old people have their needs but then... we are not family, not a friend or a lover for them... ).... yes the older they are the madder it can get.. Man and Woman, no difference... clapping, shouting, flirting, try to get a kiss from you, touching in every way they can... yes they try to touch your ass, your boobs.. or more intimate places... 
A lot to deal with and then too less time, to less stuff.... No wonder that it happens from time to time those sadly things, that people get harmed... sure no one wants that... but as long no one is fighting for a better healthcare, better pay for nurses, more stuff ... that long do we have to read about this...
What you think? Won't you start with talkin' to others about that and help the staff? What do you want when you are old..? How do you think should we deal with this? Will you help?

Love & Light can help... but there's more to do than getting this from me... what you give? What you are ready for?